One of the quickest and most effective methods for building sales relationships is building rapport. Types of Questions to Ask When Selling Cars. Rapport Building & Hot Button Questions: These should be questions about vehicle likes, dislikes and preferences. Rapport enables smooth communication because it allows people to be at ease. by Sam Parker (sales expert and bestselling author). Rapport-building questions help connect people on a personal level with a unique, memorable, and appropriate answers to start a conversation, versus surface-level questions that may … They help you gather information, qualify sales opportunities, and establish rapport… A big part of building customer trust and rapport is in asking the right questions. In those questions… These questions get your prospects talking about themselves and help you develop a relationship of trust. They can also help you identify the prospect’s … Rapport-Building Questions . Of course, this fact-finding mission looks like the normal sales process to discover the features and options that are right for the buyer. Sometimes rapport … It’s more than that, though. Stay away from personal questions until you have built some rapport … Top 30 Open-ended Questions. Open-ended questions are incredibly valuable to the sales process (as long as you listen).